Marketing & Customer Engagement
Reach people on the channel they actually read, and tie every campaign back to the board.
Join Ignition Consulting Group and Tall Bob for a practical hour on putting SMS to work inside monday.com - the timely updates, reminders, follow-ups and alerts that actually get read. Then stay for drinks and networking.
Free to attend · In person · RSVP by 7 July 2026
Who It's For
If your team runs on timely communication, this hour will earn its place in the diary. Especially relevant if you work in:
Reach people on the channel they actually read, and tie every campaign back to the board.
Follow up leads the moment they land and keep deals moving with well-timed nudges.
Keep customers informed at every step, from first booking to job complete.
Fire updates and reminders straight from a status change - no manual chasing.
Stay close to accounts with proactive check-ins and renewal reminders that land.
Free, in person, and capped to the room. RSVP closes 7 July.
Who's Behind It
The workflow people and the messaging people, together in one room for the afternoon.
The monday.com implementation partner for ANZ. We design and build the workflows that put SMS to work across sales, service and operations - so the automation fits how your team already runs.
An Australian SMS and messaging platform built for business - reliable delivery, genuine two-way conversations, and Spam Act 2003 compliance built in from the start.
What You'll Learn
No fluff. Each takeaway is something you can put to work straight away.
Why a text gets read in minutes while email sits unopened - and where that speed actually changes outcomes.
A live walkthrough of triggering messages from board automations - and routing customer replies straight back in.
The compliance, timing and opt-out traps that catch most teams - and how to design cleanly around them.
Agenda
Sixty minutes of substance, then an hour to connect.
The session
A live demo, the business case for SMS, the common mistakes to avoid, ready-to-use automation blueprints, and open Q&A with the Ignition and Tall Bob teams.
Drinks & networking
Stay for a drink and meet the Ignition, Tall Bob and monday.com teams - plus other operators solving the same problems you are.
Avoid The Traps
The six mistakes we see most often - and how the session helps you dodge every one.
Messaging people who never opted in puts your sender reputation - and your compliance - at real risk.
Every message needs an easy way out. Miss it and you breach the rules and annoy good customers.
A 2am reminder lands badly. Timing and quiet hours decide whether SMS helps or harms.
The same alert firing twice erodes trust fast - and most teams never notice until customers complain.
If customers can reply but no one reads it, you have a black hole - not a conversation.
Sent is not delivered. Without status on the board, you are guessing whether messages arrived.
What's Possible
A taste of what you can build once SMS lives inside monday.com.
A new lead hits monday.com and gets a personal SMS in seconds, while interest is hot.
Confirm, remind and reschedule by text, with replies updating the item automatically.
Gentle, well-timed prompts that lift on-time payments and renewals without the chasing.
When something stalls or breaches SLA, the right person gets pinged on their phone, not buried in email.
Registrations Open
Free, in person, and limited to the room we've got. One short form and we'll confirm by email.